Our Lisbon web design process combines Portuguese design sensibility with modern web engineering. Discovery and strategy (week 1): understanding the business, its customers, and its competitive positioning. For tourism businesses: analysing how tourists research and book (search behaviour, comparison patterns, decision triggers). For startups: mapping the buyer journey from awareness to trial to purchase. For professional services: understanding how potential clients evaluate firms online (credibility signals, team presentation, case study depth). This research: informing every design decision. Design system (weeks 1-2): we design in systems, not pages. A design system: a library of reusable components (typography, colour palette, button styles, card layouts, form patterns, navigation) that ensure visual consistency across the entire website. Portuguese-specific: we select typography that works in both Portuguese and English (Portuguese uses diacritical marks — ã, ç, é, ô, ü — that many web fonts handle poorly), colour palettes that resonate with Portuguese aesthetic sensibility (Lisbon's light, the Atlantic blue, the warm terracotta of Portuguese architecture), and imagery guidelines that feel authentically Portuguese rather than generic stock photography. Responsive and mobile-first: every design starts mobile. Portuguese mobile usage exceeds 85% — for tourism websites, mobile traffic exceeds 80%. We design for: iPhone (dominant in Lisbon's urban market), Android (dominant in broader Portugal), tablet (significant for tourism research — families planning trips), and desktop (still important for B2B and professional services). Touch-friendly interaction patterns, thumb-zone-optimised navigation, and performance budgets that target sub-2-second load on Portuguese 4G networks. Development: Next.js (our default — static generation for performance, React for interactivity, ISR for content updates). Tailwind CSS for styling (utility-first, no bloated CSS frameworks). Sanity or Contentful CMS for content management (the client's marketing team can update content without developer involvement). Deployment on Vercel or Cloudflare Pages — global CDN with edge nodes, ensuring fast load times for both Portuguese and international visitors. Multilingual: for Portuguese businesses serving international audiences, we implement proper internationalisation — not just translating strings but: Portuguese and English content strategies (often with different emphasis — Portuguese content addressing local context, English content addressing international visitors), hreflang tags for SEO (telling Google which language version to show which audience), and URL structures that support both languages (/pt/sobre, /en/about). GDPR and accessibility: cookie consent (Cookiebot or similar — compliant with CNPD requirements), privacy policy, and accessibility (WCAG 2.1 AA — the EU accessibility directive effective 2025 making accessibility a legal requirement for many businesses).