Custom CRM Software That Fits Your Business
We build custom CRM software tailored to your sales processes, customer relationships, and workflow needs. Replace spreadsheets and generic tools with a solution that scales with your business.
ZTABS provides crm development — We build custom CRM software tailored to your sales processes, customer relationships, and workflow needs. Replace spreadsheets and generic tools with a solution that scales with your business. Our capabilities include custom crm design, contact & lead management, sales pipeline automation, and more.
How We Approach CRM Development
Off-the-shelf CRMs like Salesforce and HubSpot work for standard sales workflows, but businesses with unique pipelines, custom reporting needs, or complex approval chains often outgrow them. ZTABS builds custom CRM software that mirrors your actual sales process — not the other way around. We start with a workflow audit to map every stage of your customer lifecycle: lead capture, qualification, nurturing, deal tracking, and post-sale support.
From there, we design a CRM around your terminology, your deal stages, and your team structure. Our CRMs are built with React and Next.js on the frontend and Node.js or Python on the backend, with PostgreSQL for relational data and Redis for caching. We integrate with your existing tools — email (Gmail, Outlook), calendar, Slack, accounting software, and marketing platforms — so your CRM becomes the single source of truth.
Features typically include contact and company management, pipeline visualization, automated follow-up sequences, custom reporting dashboards, role-based access control, and mobile-responsive design. We also build CRM add-ons and plugins for teams that want to extend Salesforce or HubSpot rather than replace them. Projects range from $30K for focused pipeline tools to $120K+ for full enterprise CRM platforms, with delivery in 10-16 weeks.
Common Use Cases for CRM Development
- Custom sales pipelines with unique deal stages and approval workflows
- Contact management with 360-degree customer profiles
- Automated lead scoring and follow-up sequences
- Custom reporting dashboards for sales managers
- Multi-channel communication tracking (email, phone, chat)
- Integration with accounting and invoicing systems
- Territory and team assignment automation
- Customer success tracking with health scores and renewal alerts
What Our CRM Development Includes
Core capabilities we deliver as part of our crm development.
Custom CRM Design
CRM built around your sales pipeline, deal stages, and team structure — not the other way around.
Contact & Lead Management
Centralized contact database with lead scoring, activity tracking, and communication history.
Sales Pipeline Automation
Automated workflows, reminders, and stage progression to keep deals moving forward.
Reporting & Dashboards
Real-time analytics, forecasts, and custom reports to drive data-backed decisions.
Integration Capabilities
Connect with email, calendar, marketing tools, and your existing tech stack via APIs.
Technologies We Use for CRM Development
Our team picks the right tools for each project — not trends.
React
Harness the power of React to accelerate your development process, enhance user experiences, and drive ROI. With its component-based architecture, React allows businesses to build dynamic applications that are both scalable and maintainable, ensuring long-term success in a competitive landscape.
Node.js
Node.js empowers businesses to build scalable applications with unparalleled speed and efficiency. By leveraging its non-blocking architecture, organizations can deliver seamless user experiences and accelerate time-to-market, driving innovation and growth.
PostgreSQL
PostgreSQL empowers businesses with an advanced, open-source database solution that enhances data integrity, scalability, and performance. Experience a significant reduction in operational costs while driving innovation and agility in your organization.
Next.js
Next.js transforms web applications into high-performance, SEO-friendly platforms that drive user engagement and boost conversion rates. Leverage its capabilities to streamline your development process and accelerate time-to-market, ensuring your business stays ahead of the competition.
TypeScript
TypeScript is a typed superset of JavaScript that adds static type checking and enhanced tooling. Catch errors at compile time, improve code maintainability, and accelerate development with world-class IDE support.
Our CRM Development Process
Every crm development project follows a proven delivery process with clear milestones.
Discovery & Requirements
Map your sales process, user roles, and integration needs to define a clear CRM scope.
Schema & Workflow Design
Design data models, pipelines, and automation rules aligned with your business logic.
Development
Build your CRM using modern stacks — responsive UI, scalable backend, and secure APIs.
Integration & Migration
Import existing data, integrate third-party tools, and ensure seamless handoff.
Testing & Launch
QA, user acceptance testing, and phased rollout with training and support.
Why Choose ZTABS for CRM Development?
What sets us apart for crm development.
Industry-Specific CRM
CRMs designed for your industry — real estate, SaaS, agency, or B2B — not one-size-fits-all.
Full Ownership
You own the code and data. No vendor lock-in or per-seat licensing surprises.
Scalable Architecture
Built to grow from startup to enterprise with performance and security in mind.
Integration Expertise
Deep experience connecting CRMs with email, calendars, marketing automation, and custom tools.
Ready to Get Started with CRM Development?
Projects typically start from $10,000 for MVPs and range to $250,000+ for enterprise platforms. Every engagement begins with a free consultation to scope your requirements and provide a detailed estimate.
Frequently Asked Questions About CRM Development
Find answers to common questions about our crm development.
Off-the-shelf CRMs force you to adapt to their workflow. Custom CRM lets you model your exact process, avoid per-seat fees, own your data, and integrate with any tool you use.
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