We transformed the distributor into a marketplace operator over 16 weeks — aggregating supplier catalogs around the company's own inventory. (1) B2B Industrial Marketplace: multi-vendor platform for MRO procurement. Seller categories: the company's own inventory (anchor supply — 180,000 SKUs), manufacturer direct (manufacturers listing products directly — accessing industrial buyers without building their own sales channels), and specialist distributors (niche suppliers listing specialty products — expanding the catalog without competing on core categories). Seller onboarding: business verification (Handelsregister extraction, USt-IdNr validation), product data quality assessment (eCl@ss classification compliance, specification completeness), and commercial terms agreement (commission structure, fulfillment requirements, payment terms). Product catalog: expanded from 180,000 to 2.2M SKUs across 450 marketplace sellers — covering virtually every MRO product category that industrial customers might need. (2) Industrial Product Search: specification-driven discovery.
Parametric search: buyers filter by technical specifications — for fasteners: thread size (M4 to M64), length, material (steel, stainless steel, brass, titanium), surface treatment (zinc, chrome, phosphate, Geomet), strength class (8.8, 10.9, 12.9), standard (DIN, ISO, ANSI). For tools: type, size, material, coating, speed rating. For PPE: protection class, material, size, certification (EN standards). Cross-reference: buyers search by manufacturer part number (e.g., "Bosch 2608 577 018") and find the exact product plus alternatives from other suppliers — with specification comparison. eCl@ss integration: all products classified per eCl@ss 12.0 — enabling interoperability with buyer procurement systems that use eCl@ss for spend analysis and supplier management. (3) B2B Procurement Integration: connecting to buyer ERP systems. Punchout catalog: OCI (Open Catalog Interface) punchout for SAP ERP, cXML punchout for SAP Ariba, and generic punchout for other procurement systems (Oracle, Coupa, Ivalua).
Workflow: buyer searches and selects products within the marketplace, shopping cart transfers back to the buyer's procurement system, procurement system routes for internal approval, approved PO transmits to the marketplace via EDI or API, marketplace routes the order to the appropriate seller, and order confirmation returns to the buyer's ERP. Automated PO processing: incoming POs (via EDI, cXML, or API) processed automatically — order acknowledgment, fulfillment routing, shipping notification, and invoice generation without manual intervention. (4) Intelligent Pricing: multi-model pricing engine.
Pricing models: catalog pricing (standard list prices — visible to all buyers), customer-specific pricing (negotiated prices per customer per product — loaded from the company's ERP and visible only to that customer), volume pricing (quantity-based discounts — defined per product or product group), contract pricing (framework agreement prices — fixed prices for agreed volumes over a contract period), and RFQ pricing (for custom or high-value products — buyer submits request, sellers respond with quotes through the platform). Price transparency: for standard products, buyers see prices from multiple marketplace sellers — enabling comparison and creating competitive pressure that benefited buyers while maintaining marketplace commission. (5) Fulfillment and Logistics: multi-seller order coordination. Own warehouse: orders for the company's own inventory fulfilled from the nearest of 5 German warehouses — next-day delivery across Germany.
Seller direct ship: marketplace sellers ship from their own warehouses — with tracking integration and delivery SLA requirements (maximum 3 business days within Germany). Consolidated delivery: for orders from multiple sellers going to the same buyer, the marketplace offered consolidation (sellers ship to the marketplace's nearest warehouse, marketplace consolidates and ships a single delivery — reducing buyer receiving overhead). Returns: 14-day B2B return policy (beyond legal requirements — as a marketplace quality standard) with automated return label generation.